While many people like to say that one of their goals in life is to leave the world a better place, the thought of improving the world may show lofty ambition but also hints at arrogance. Good salespeople don't aim to improve the world; instead they work at improving themselves. If self-improvement is the first step to improving society, what would be the next logical step?
We bring to the business of selling more than just the knowledge of the product, the skills of dealing with people, and the motivation to win. We also bring our own set of personal and ethical values to our customers –values that communicate who we are and what we stand for. Good salespeople know that real champions are not measured by how much money they can collect, but by how much meaning they can contribute. Real champions know that laughing all the way to the bank loses its appeal when they realize on a gloomy day that a fat checkbook won't hug them back. Zig Ziglar once said that “money can buy you the best mattress in the world, but it can’t buy you a good night’s sleep.”
During the past decade, value-added selling became key in generating more business. Given the increased complexity of our changing world, I believe that the next wave of progress will be value-added meaning. Sure, business will always demand that we produce profits, yet our minds always demand that we find meaning. Sensible business leaders help their sales teams understand the basic human need to create both.
For example, Marc Benioff, cofounder, chairman, and CEO of salesforce.com has sparked an international movement with his Salesforce Foundation. He first described his feel-good formula in his book Compassionate Capitalism: How Corporations Can Make Doing Good an Integral Part of Doing Well (Amazon).
Here is a four-minute video that shows how Benioff’s feel-good idea has grown around the globe:
While value-added selling creates dollars that we can take to the bank, value-added meaning creates a different currency, one we might call "feel-good dollars." While it takes a long time to become a millionaire in real dollars, we all can become overnight millionaires by earning feel-good dollars. How? You can add meaning to your customers' lives, contribute to your community, or simply engage your heart in random acts of kindness.
We build our net worth by what we collect; we increase our feel-good worth by how much we contribute. Good salespeople ask themselves, “What can I do today that will help my customers feel good about doing business with me and my company? How can I bring more meaning to my customers and my community at large? How can I add value to the profession of selling?” In 2011, replenish your treasure chest of human values by getting better at doing good. It doesn’t take a lot of time to feel like a million dollars. Become a feel-good millionaire starting today.
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Ethical sales practices with value added product and service will go a long way in building a strong base of loyal customers. Serving the people with good cause is what every business man needed to build a strong foundation to become a millionaire.
Posted by: Millionaire Dating | 04/23/2011 at 12:42 PM
This is an excellent post and brings to mind the profound words of Albert Schweitzer, "The only ones among you who will be really happy are those who will have sought and found how to serve." There are many ways of serving in a business context, ranging from delivering great value to our customers to using the financial fruits of our labors to benefit others. The important thing is to set value-added meaning and contribution as an intention that is as important as achieving our sales revenue targets.
Posted by: Christopher Ryan | 12/20/2010 at 10:14 AM